Privacy Policy

Tixloka values the privacy of all our customers and business contacts, and is committed to protecting the personal information you provide to us. Please read this Privacy Policy to learn more about how we collect, use, and protect your personal information. We want you to have a complete understanding of our privacy practices. If you have any questions, please email us at cs@tixloka.com.

This Privacy Policy applies to the services available on or through the Tixloka website at www.tixloka.com and all related domains and sub-domains (the Site)

This Privacy Policy explains the information we collect from you and how we may handle that information, in the normal course of our business operations.

Access to and use of the services available on or through the Site is contingent upon your acceptance of the Tixloka Terms of Access, to which this Privacy Policy is incorporated by reference and of which this Privacy Policy forms an integral part. By accessing and/or using the services available on or through the Site, you expressly agree to the Terms of Access and expressly consent to the use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree to the Terms of Access and/or do not consent to such use and disclosure, please discontinue accessing or using the services available on or through the Site.

Collection and Use of Information

We collect information to enable us to provide services and features tailored to your needs and to customize and improve our services to make your experience safer and more convenient. We only collect personal information about you that we believe is necessary to achieve this purpose.

If you choose to use our services, we may require you to provide contact and identification information as well as other personal information as indicated on forms throughout the Site. Where possible, we will indicate which fields are mandatory and which are optional. By submitting your contact details to Tixloka, you expressly request and agree to receive commercial communications and marketing materials from Tixloka. You may refuse to provide any required information, by choosing not to use that particular service or feature.

Generally, we use your personal information to facilitate the provision of services requested by you. We will maintain a file about you and your use of our services. We will use the information in your file, and other information we may obtain from time to time in connection with your current and past activities on the Site, for the purposes of our normal business operations. Such purposes include but are not limited to: resolving disputes; troubleshooting problems; helping to promote safe trading; collecting fees owed to us; measuring consumer interest in our products and services; informing you about offers, products, services, and updates online and offline; customizing and optimizing your experience on the Site; detecting and protecting us against error, fraud, and other criminal activity; and other purposes that may be notified to you at the time of collection. We may also look across a number of users to identify problems or resolve disputes, and in particular, we may examine your personal information to identify users using multiple user IDs or aliases. We may also compare and review your personal information for errors, omissions and/or accuracy.

In certain circumstances, we may require certain financial information from you. We use your financial information (including credit card information) solely to verify the accuracy of your name, address, and other information, and to bill you for your use of our services.

We automatically track certain information about you based upon your behavior on the Site. We use this information to conduct internal research on our users demographics, interests, and behavior to better understand, protect, and serve our users in the aggregate and you in particular. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), information about your computer browser, and your IP address.

Use of Cookies

We use data collection devices such as cookies on certain pages of the Site to promote trust and security, help us analyze the traffic on our website, and measure the effectiveness of our promotions. Cookies are small files placed on your hard drive that assist us in providing our services. We can offer features that are only available through the use of cookies. We also use cookies to reduce the number of times you need to enter your password. Cookies can also help us provide you with information targeted to your interests. Most cookies are session cookies, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies (if your browser permits you to do so), although in that case you may not be able to use certain features of the Site and you may be required to enter your password more frequently during a session on the Site. Cookies are small data files that your browser places on your internet device. With cookies, features on the web you access can store information or remember your actions and preferences over time. Most internet browsers support cookies, but you can set the browser you use to refuse certain types of cookies or specific cookies. Additionally, you can delete cookies at any time. We use cookies for a variety of purposes. We use them, for example; to remember your secure browsing preferences, help you use the services (if you are a customer), and protect your data.

Third Parties

We will not share or disclose your personal information to third parties (either for their marketing purposes or otherwise) without your consent. However, we reserve the right to disclose your information as required in the normal course and scope of our business in providing our services. However, we reserve the right to disclose personal information when there is a court order, stock exchange regulation, applicable statutory law, and government regulation.

Security

The confidentiality of your data and personal information is very important to us. We will implement the best efforts and measures to protect and secure your data and personal information. However, we cannot fully guarantee that our systems cannot be penetrated by viruses, malware, disruptions or extraordinary events, including unauthorized access by third parties. You should not disclose your account password to anyone and should always keep your devices secure. Note: We do not guarantee the security of our databases, nor can we guarantee that the data you provide will not be intercepted/interrupted while being transmitted to us. Any transmission of information by you to us is at your own risk. You must not disclose your password to anyone. No matter how effective the technology, no security system is impenetrable.